10-year Product Guarantee

At Luux Landcapes, we want to do everything we can to ensure that your artificial grass installation is of the highest calibre possible, that is why we are proud to offer a 10-year guarantee on all our artificial grass products. Before you place an order with us, please read the following to make sure you are completely satisfied with the guarantee.

What is a guarantee?

A guarantee is a free of charge promise to fix any faults or problems which might arise with your artificial grass within a 10-year period. This lengthy guarantee period is a testament to the confidence we have in the quality and durability of our artificial turf. We are confident that our products are the best on the market and will continue to look great and work flawlessly for many years to come.

Our artificial grass will be free from defects for a minimum of 10 years, subject to the correct installation and reasonable wear and tear. We promise that your artificial grass will look great throughout the years, withstanding all weather conditions. Although a fault with our products is highly unlikely, we promise to repair or replace the affected area with minimal fuss if it does occur.

What’s covered in your 10-year guarantee

  • Abnormal wear of the lawn under normal circumstances
  • Weather damage under normal circumstances
  • Rotting under normal circumstances

Perfect lawns all year round

Covering Essex, Hertfordshire
& Cambridgeshire
Get A Free Quote

    Perfect lawns all year round

    Covering Essex, Hertfordshire
    & Cambridgeshire
    Get A Free Quote

      Why choose Luux Landscapes?

      There are so many reasons to choose Luux Landscapes as your chosen artificial grass installers. You’ll find a few of them below:

      Selection of Alpha Grass lawns to choose from, giving you options in colour, length and feel of grass
      Genuine artificial grass experts Fully Insured
      Clean, tidy and professionally trained workforce
      Our team are ready to answer your questions and
      provide a FREE quote for your garden transformation.
      Or Call us On 01371 868078
      Damo Abes
      Ryan, Liam and the boys turned up on time, worked solidly all day every day and transformed the garden. Even with 3 dogs distracting them all day. Awesome job and would definitely recommend Luux to anyone considering landscaping, artificial grass, fencing etc.
      Luke Spencer
      Very pleased with our new garden thanks for your hard work,Top blokes
      Sharon Alger
      Just WOW!!!!! Garden looks amazing The boys did a brilliant job. Would recommend Luxx to anyone who asks
      Vicki Coombs
      At the initial visit Ryan was very helpful and gave options on what would work for us, during the work we were very impressed by the team - polite, tidy and hard working. We are very happy with the end result and would not hesitate to recommend Luux to others.
      Charlie Kanharn
      I was very impressed from start to finish with Luux Landscape. Service was amazing and the end result exceeded my expectations. My puppy also loves the new garden. Thank you lads
      glenn hann
      I can highly recommend Ryan and his team , they done everything that was agreed with no fuss and perfect quality. They even done a little extra at no cost. please don’t hesitate to use there serviced
      Jackie Cottee
      The team Olly and James worked nonstop for 8 hours and did a fantastic job
      Dawn Martin
      We couldn’t be happier with Luxx Landscapes. From meeting Ryan who came to the house to quote to the finished product, the team were professional, honest and trustworthy and the work was carried out to the highest quality. Our new astroturf and landscaping has transformed our garden. Thank you so much!
      Sandra Rowan
      Ryan and his team were so professional at laying the artificial grass on my balcony, from start to finish they were amazing.Really hard workers and nothing was too much trouble. Would definitely use them again
      Colin Nixon
      Top-notch team, my garden looks beautiful now, do not hesitate to use them
      It’s not often I can speak this highly of tradesmen but these guys have my vote 100%. Thanks so much Liam, Ryan, Louie & Ollie. Will absolutely recommend to anyone and will have them back to do our front garden at some point too! Top job
      Penny - Brightlingsea
      Ryan Scott - Luux Landscapes Team Member



      Liam Scott - Luux Landscapes Team Member


      Team Leader

      Olly – Luux Landscapes Team Member



      Jordan – Luux Landscapes Team Member



      Call us on -
      01371 868078

      What’s not covered in your 10-year guarantee

      • Pet damage. This is damage that’s created by pets such as dogs, cats, rabbits, or any other domestic animals.
      • Wild animal d This is damage that’s created by wild animals like badgers, foxes, and moles.
      • Unusual garden growth after installation. For example, Japanese Knot Weed, Bamboo, Mare’s Tail, and any other extraordinary garden growth.
      • Damage caused by an individual. This could be either accidental or through vandalism.
      • Damage caused by poor installation. This could be due to the sub-base failing or issues with drainage.
      • Damage caused by burns or discolouration from mirror or glass
      • Damage caused by products that weren’t sold by us, for example, bleach and other unsuitable cleaning products.
      • Damage caused by unsuitable footwear. For example, shoes that can penetrate artificial turf.
      • Damage that’s caused by vehicles driving on the artificial grass.

      Our lengthy 10-year product guarantee is designed to provide you, with confidence, that your new artificial lawn will stay looking and performing its best long into the future, assuming it’s installed and maintained to a high standard. Order your artificial grass from Luux today and enhance your garden with an attractive, durable, and low-maintenance lawn.

      Get a Free Quote



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